Holiday info and FAQs
The "Royer" is located on the outskirts of the romantic mountain town of Schladming, only 400 m from the city centre and a few steps from the valley station of the famous Planai lift.True to our motto "a world apart", we have a range of offers and a unique charm leaving nothing to be desired, as well as employees who work tirelessly around the clock for your well-being.
Whether cuisine, service, or leisure: the Royer stands for professionalism, friendliness, and diversity.
Day of arrival
The rooms are available from 15:00 onwards.
If you arrive early, we will gladly store your luggage and you can have use of our recreational facilities, so that your first day of holiday can begin immediately. If you already know you are arriving in the morning then let us know beforehand. If your room is ready, you can check-in early and gain an extra day of holiday.
If you arrive early, we will gladly store your luggage and you can have use of our recreational facilities, so that your first day of holiday can begin immediately. If you already know you are arriving in the morning then let us know beforehand. If your room is ready, you can check-in early and gain an extra day of holiday.
Day of departure
We ask you to vacate the room by 11:00. Should you want to leave later, you may leave your luggage with us and you can use all facilities up to the time of your departure. For a late check-out, please contact reception.
Allergy-sufferers
We ask you to inform us of your allergies when making your reservation. We will take your food intolerances into consideration and also provide you with hypo-allergenic bed linen free of charge.
Bank details
Raiffeisenbank Schladming
IBAN AT65 3848 1000 0001 5008
BIC RZSTAT2G481
Bicycle rental
Our bicycles and mountain bikes, E-bikes and children's bikes are available during your stay free of charge.
Hairdresser
Petra Pitzer
We are happy to book an appointment for you. Please contact reception.
We are happy to book an appointment for you. Please contact reception.
Breakfast
Daily from 7:00 - 10:30 am. There is also an "early-bird" thermo breakfast or a lunch pack to take away.
Towels and bathrobes
Bathrobes are in your room. There are also towels available for you in the indoor pool and sauna, directly at the entrance.
House Chapel
Open daily around the clock.
Pets
Are warmly welcome. Please understand that we need to make a daily charge of € 10.00 (without food).
Hotel prices
Include all taxes except the local tourist tax of € 1.50 per person per night, for people aged 15 and above is not included in the price. VAT rate: 10% for lodging and food, 20% for drinks, massages and treatments.
Tap water
Water as if drawn from the source. GRANDER water revitalisation is a procedure with which we can enrich tap water to an organically high quality. It tastes good, is easy to drink and is high quality, supports your well-being, is good for skin and hair, helps to save washing / cleaning agents reduces limescale and the formation of rust.
Massage
We are happy to book an appointment for you. Please contact reception.
Parking
There is free private parking at the hotel. Underground parking is charged at € 10.00 per day.
Smokers zones
In our hotel bar, we have a cigar lounge, the rest of the hotel is a smoke-free zone.
Reception
Our reception is open 24 hours a day and is happy to help you.
Restaurant
Our Steirerstüberl is open from 10:00 am daily. Hot meals 11: 30 am to 09:30 pm. In the afternoon we will treat you with our “afternoon tea” (or coffee!) menu.
Wheelchair accessibility
All floors can be reached comfortably with wheelchair lifts and ramps. Wheelchair-accessible rooms on request.
Royer cosmetic treatments
We are happy to book an appointment for you. Please contact reception.
Sauna
Open daily from 14:00 - 21:00 in winter.
Open daily from 16:00 - 21:00 in summer. Featuring a Finnish sauna, steam bath, tepidarium and an infrared cabin as well as mist showers and cold showers.
Open daily from 16:00 - 21:00 in summer. Featuring a Finnish sauna, steam bath, tepidarium and an infrared cabin as well as mist showers and cold showers.
Cancellation conditions
Austrian Hotel Regulations (http://www.hotelverband.at) apply at all times.
We recommend taking out a travel cancellation and travel insurance for example at (http://www.europaeische.at).
We can send the relevant documents to you on request.
We recommend taking out a travel cancellation and travel insurance for example at (http://www.europaeische.at).
We can send the relevant documents to you on request.
WI-FI
Wi-Fi is available in the entire hotel without any charge.
Laundry service
Our housekeeping will be happy to take care of your laundry (extra charge). We also have a washing machine and dryer in the hotel (€ 6.00 per load).
Payment options
Cash, debit card, MasterCard, American Express, Diners and VISA
